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Bringing Search Engine Marketing to Your Business Doorstep: Jill and Pauline on SEMNE

By Kim Krause Berg

For years, I imagined Jill Whalen, of High Rankings, crouched over her computer in her sweat pants or pajamas pouring over web page source code to be optimized for search engines. She always struck me as passionate about her craft and certainly, devoted to her newsletter readers every week as she’d patiently answer their questions.

The first time I met her was in a hotel lobby in Boston two years ago, when I came as a guest to experience one of her High Ranking Search Engine Marketing Seminars. She was easily the most relaxed person in the group. I expected I would like her when I’d heard she likes to be in bare feet. I can relate to that. When I saw her the next day, in a suit looking business-like and professional, it was a small shock. This famous SEO is a powerhouse speaker who not only pulls off a two-day seminar every few months, but eats lunch with attendees and makes sure they’re getting their every question answered by either herself, or her team of presenters.

The desire to be with fellow search marketers is what drove her, and her business partner, Pauline Kerbici, to launch SEMNE or the Search Engine Marketing Organization for Individuals and Companies in New England.

I did a taped interview with Jill and Pauline while covering the Chicago Search Engine Strategies conference in December, 2006. We managed to find a quiet place because the press room is usually noisy and hectic. On this day, I sat down and simply invited them to relax and talk. I wanted to learn more about their plans for SEMNE.

What gave them the idea?

It was an idea that started slowly, as if on a whim at first, but based on a desire to, as Pauline said, "network locally."

“This is something both of us wanted to do,” Jill remembers. They didn’t have any local connections in Massachusetts. I asked if the intent is to find others in “local search marketing” or “local business in general”. Jill gave this example.

“You know, when you’re here [at a search marketing conference] there’s lots of people to talk to, and when you get home, there isn’t anybody to talk to about it. There are probably a lot of people out there who don’t get to come to these. They can’t afford it, can’t get away, or they’re not in the industry but still want to know about it.”

One day, while Pauline was away on vacation in New Zealand, Jill did some domain research. It didn’t take long to find what she wanted and she locked into SEMNE.org.

SEMNE is not officially associated with High Rankings, Jill’s company. It’s a labor of love for Jill and Pauline. Interest was high from the start, with two new member signups within the first week after it was announced late last year.

There are different membership levels, depending on how people they want to bring. Membership includes free admission to events and bi-monthly socials, business discounts and more. Events are paced at regular intervals throughout the New England states of the USA. They feature a speaker and specific topic, followed by time for networking and Q & A.

Who is it for?

According to Jill, the main theme is search engine marketing. The target is not necessarily search marketers, however. Public relations may be discussed, for example. The hope is to attract small business as well as larger businesses who want to learn more about marketing as well as offer networking possibilities in their own areas. They expect that in time, meetings may become popular and allow expansions into the entire Northeast area of the country.

One area that SEMNE is primed and ready for is local search and the changes in marketing and optimization for local business sites. There’s an increased focus on monitoring your data to track what’s being said about your company and how your business is viewed by customers. There are changes in how search engines index and present local web pages. New information on what’s needed to do this effectively for accurate local search results is a hot topic. How do you advertise for a local market on the World Wide Web?

Interestingly, because SEMNE is focused on local markets, we discussed local search marketing, because now they must tackle local optimization to market their new organization and reach local businesses. Jill mused that finding even a local chiropractor in search engines has been largely frustrating because search results didn’t return local business.

Would SMNE consider starting Chapters of the main organization?

Both Jill and Pauline speculate this as an option for the future, but for now, they’re focused on getting organized and fine tuning their present plans. One of the problems with Chapters is that they are often located in large cities, and meetings are more likely held there. For those who don’t want to deal with traffic and parking nightmares, traveling to an event, especially after a day’s work, is not desirable.

Jill pointed out that just because someone is not a search marketer doesn’t mean they are excluded or should believe they don’t belong at an SEMNE event. There are opportunities for general business to business networking and finding similar areas of interest. The potential for joint business ventures exists, and all you have to do is show up and get to know the businesses that are near you.

Mixed into the schedule they plan on holding informal gatherings over food and drinks. The hope is to provide friendly knowledge-share and camaraderie in a more relaxed setting. This provides another opportunity to talk to someone about what you do, with others who do it too or want to learn how. As Pauline stated, the intent of SEMNE is to exchange, learn and network.

SEMNE is like a traveling road show, in that they will bring the events to you and find ways to come closer to where you live and work.

The first event, held March 6 at the Lexington Room at the Newton, MA Marriott, was a pleasing success. The next event, on Blogging and Search Rankings, is set for May 2 in Bloomfield, CT.

I wasn’t finished with the interview yet. I had one more question.

Is Jill happy?

It was a strange question. The kind you ask a friend whom you’ve watched over the years, and you can see them making career course adjustments. I noticed this with Jill and became curious.

Jill’s clients come from all experience levels. She’s been in business long enough to generate regular clients. They learn from working with her. She notes that each time they contact her, they are clearer about what they want and need. She is listening. She learns from her newsletter readers and clients about what they care about.

It’s a different perspective. New businesses are self-focused. After more than a decade of providing SEO services, Jill and her High Rankings Seminars team aren’t self absorbed. Rather, they love what they do and want others to know how to do it too, or at least, understand what’s happening and how it applies to their own business.

Jill staked her claim in the search engine marketing business a long time ago, in an industry that remains largely male dominated in the top-tier. Though she’s weathered many storms over the years, and witnessed the hectic pace of changes in technology and implementation, one thing has been constant and unwavering.

Whether it be her long-running Advisor newsletter, High Rankings forums, work with clients, the High Ranking Search Engine Marketing conferences and now SEMNE, her goal is to help make your website a success. As long as she can do this, while being her own boss and getting out meeting new people, she’s happy.


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Bio and Copyright

Usability Consultant, Kimberly Krause Berg, is the owner of UsabilityEffect.com (www.usabilityeffect.com), Cre8pc.com (www.cre8pc.com), and Cre8asiteForums (www.cre8asiteforums.com/). Her background in organic search engine optimization, combined with web site usability consulting, offers unique insight into web site development.

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