Website Usability Services - Call 267-393-2518
Custom work to meet your budget. Combination SEO and Usability audits available. We provide an immediate return on your investment when you implement our suggestions.
What Usability Service is Right for You?
At UsabilityEffect, you choose the type of report or service that fits
what you want or need to know. It can be hourly based usability input
support or a full site audit. Every test case based report focuses on
web site usability standards, persuasive design, conversions and fully
support online marketing efforts. Site audits or reviews are customizable
and available on an RFQ basis or by using the order
form. Please don't be afraid to ask what fits your needs
by requesting a free RFQ.
Please allow 2 - 8 weeks for delivery.
These areas are typically covered:
* Learnability, consistency, understandability, credibility and authenticity
* Conversions, momentum & desirability
* Navigation and information architecture
* Accessibility (a legal requirement in the UK)
* Functional and error message testing (add-on or included)
* Task analysis
* User interface, contrasts, content, forms user interface
Learn more about what usability services include and
why usability is important to your bottom line.
Requirements Based Approach
The disciplined requirements based practices used in Internet software
application QA testing are the backbone of UsabilityEffect testing.
Several of the proprietary test plans conduct "backwards compatibility"
testing to find disconnects in the traceability between web site or
application requirements, versus what is actually found in the web site.
In many cases, site owners are unaware of the value of business and
functional requirements.
Conversions Testing reports grew wildly
in their popularity in 2008 due their scope and focus on call to action,
momentum and site conversions. They are designed to focus on why a site
isn't converting from a user interface perspective, with strong emphasis
on persuasive, conversions oriented web design. There
are two affordable options. The Extended Converter report includes
functional, logic and error message testing for shopping carts or other
Internet applications such as reservations, sales leads forms, etc.
The affordable Small Business Edge
covers a lot of ground and is perfect for an all around quick check
on usability basics. Emphasis is on the homepage as the main landing
page, with understandability, credibility, navigation, momentum and
much more. This is offered for small business sites and startups. Perfect
for ecommerce interested in a conversions push. New for 2009,
this report is now offered as a combination SEO and Usability review
and can be quoted based on our budget and site needs.
Other Services offered include:
Shopping cart testing - Also other application
testing such as bookings, reservations, sales lead forms
Full service search engine marketing,
linking, optimization, social media marketing
Requirements gathering and documnetation (RFQ basis)
Test plans based on Requirements Documentation(RFQ basis)
Why Usability Testing?
You have common questions about your web site. Can visitors use it?
Will they return? Do they recommend it to others? What are you doing
that really turns them off? Are sales down and you're curious because
you swear you've done everything correctly? You need specific answers,
not score cards and ratings.
Our approach is to study your pages to find problem areas that cause
common user frustrations. Tasks are conducted based on a user persona,
used for illustrative and educational insight. A long list of user interface
heuristics (that goes way beyond basic heuristic coverage offered by
free web site reviews) is used to evaluate your entire site for compliance.
We will ask you questions you may not have thought to ask yourself or
your team. From navigation to desirability, user interface to site architecture,
with an expert eye towards search engine optimization tossed in, you
receive a report that offers suggestions, reviews, tips and resources.
Peace of Mind
Testing third party services for product purchasing decisions is available.
Before you buy a shopping cart or Internet software for your site, have
it tested by an independent usability consultant first.
Learn more about each type of usability report by selecting from the
links above.
Read feedback on the reports
Unsure? Use the Online Order Form to Request a
Quote. It's free and no hassle.
Partnership?
Since 2004, Kim Krause Berg has supplied web site usability services
as an outsource option for web design and search engine marketing companies
who want to offer the service to their clients. A Partner
provides a more detailed service to clients who require a balance approach
to SEO and user oriented design. Many clients are looking to redesign
and a usability audit helps uncover problems and assist in the planning
for a new web site.
Kim Krause Berg offers private usability services to companies who do
not have an in-house usability specialist. Fees charged by Partners
or companies outsourcing UsabilityEffect are for customized work rather
than the types of reports ordered from this website. Ask for details
by emailing or calling Kim Krause Berg.